Update of COVID-19

Your well being is our first concern

Dear Friends,

The Robin Hood was opened as a motel in 1963 by Mr. Rolf Ullrich and his family, who still own the property today. Over the years, the culture of being of service to the community has never wavered. In that spirit, the Robin Hood Inn & Suites will continue providing exceptional value and customer service throughout this most disruptive time that all of us are experiencing. If you must travel… We know that if you must travel, the decision process that goes into choosing a hotel to stay with is more than just the price. It is also about the confidence you have in a hotel’s ability to keep its promise to provide you with a clean and safe environment. We know that our guests place 100% trust in us to keep them safe and comfortable, so much so that they get between our sheets and experience the best sleep ever. If you are a member of an essential services group, or a family member supporting birth parents, or are self-isolating after a trip abroad, please consider us as your home away from home. Many of our rooms have full apartment size kitchens that are perfect for extended stay guests. We also have adjoining rooms and multi-bed suites with kitchen facilities make us the ideal choice for extended stays. Our commitment to your safety. The BC Hotel Association’s award-winning Robin Hood housekeeping team has been using cleaning methods and personal safety protocols that include the use of disinfectants that kill viruses, including Coronaviruses. We continually implement new recommended protocols and cleaning methods, as well as safety procedures as cited by WorkSafeBC, Vancouver Island Health Authority, the Hotel Association of Canada, the BC Hotel Association, and the BC CDC.

In our most recent WorkSafeBC inspection of March 24, 2020, we were noted as having implemented and met all recommended measures relating to the COVID-19 pandemic and had zero items outstanding.

One protocol includes social distancing. We have implemented a no-touch procedure for guest registration, and we have temporarily closed the Great Room and suspended our continental buffet breakfast. In the next few weeks, we will introduce a new breakfast room service program to help guests get off to a great start in the morning.

Since travel restrictions went into effect to slow the spread of COVID-19, many hotels have had temporarily closed. We want to continue being of service to our community in our capacity as an accommodation provider.