Dog Policy

We understand your dog is a part of the family. That is why we welcome them and have dedicated pet rooms for your comfort. We accept one or two dogs of up to 40 pounds per room. We have limited dog-friendly rooms, so please call in advance to confirm availability. A signed Pet Waiver and $20 + tax per night are required at check-in.

View Pet Waiver Form and Pet Policy

Cancellation Policies

You may cancel your reservation without charge 24 hours prior to 4 pm (pst) on the date of your arrival. If you do not cancel your reservation, and you do not arrive for your reservation, you will be charged one-night room & tax, and any remaining nights of your reservation will be released. If you cancel your reservation, obtain a cancellation number from the hotel as this is your only guarantee that you will not be charged. Please keep the cancellation number with you to avoid any disputes.

Quiet Hours Policies
Please be considerate and courteous to other guests regarding noise between 10 pm to 7 am.
Check-In Policies
1. A Major Credit Card Required
2. Government Issued Photo ID Required
3. Check-In age minimum of 18 years old
Environmental Policies - Compostable
Sustainability needs everyone’s help; therefore, we are committed to providing compostables wherever we can.
Non-smoking Policies

Smoking is not permissible anywhere on the property. We are a 100% non-smoking hotel. The health of our guests and our hospitality team is always the priority. There is a minimum $600 CAD fee for smoking in rooms, hallway, balcony, staircase, or on the grounds.

Payment Policy

All reservations require a major credit card that can be pre-authorized at check-in for the estimated stay and incidentals. When booking a non-refundable rate, 100% of the stay is due at time of booking.


Rates based on double occupancy, are quoted in CDN funds and taxes are extra.

Discounted rates (such as AAA/CAA, seniors, corporate, group, weekly) may be booked directly on our website. Extended stay beyond three weeks must be booked directly with the Robin Hood to obtain special pricing and are not available through online booking engines. Guests travelling with pets should book directly with our awesome Guest Service Agents to ensure the availability of pet-friendly rooms. Call by phone at (250) 388-4302 or text us on our front desk mobile at (250) 885-8119.

Contact Robin Hood Inn & Suites


136 Gorge Road East Victoria
BC V9A 1L4

Call Us

Phone: 250-388-4302
Cell: 250-885-8119
Fax: 250-383-4399
Toll Free: 1-800-434-8835

Email Us